• Other World Technology

    Apple Authorized Service Provider

    Coming January 2, 2018

  • Other World Technology

    Apple Authorized Service Provider

    Coming January 2, 2018

  • Other World Technology

    Apple Authorized Service Provider

    Coming January 2, 2018

  • Other World Technology

    Apple Authorized Service Provider

    Coming January 2, 2018

  • Other World Technology

    Apple Authorized Service Provider

    Coming January 2, 2018

Available Service Options

 

Out-of-Warranty Apple Repair & Upgrade /
Authorized AppleCare Warranty Service

 

Above all else, our customers are our top priority. We strive to make each customer's experience as streamlined, efficient and painless as possible. Many of our Apple repair services can be performed while you wait. Many more of our repairs (if brought in early enough) can be completed same to next day. We offer a number of different service options, based on your needs.

  • Carry-In Service

    Mac Hardware / Mac Software / Mac Data Recovery
    iPhone / iPad / One-on-One Training

    We gladly accept walk-in traffic during normal business hours. Our normal hours are: Monday through Friday, 8am - 6pm and Saturday 10am - 2pm. In an effort to be fair to all, customers who've scheduled appointments online, get front of the line service upon arrival. Walk-in customers will be assisted on a first come, first serve basis. Customers who need one-on-one assistance with technology training must schedule an appointment for this service.

    Please notice: Due to the time intensive and intricate nature some repairs pose, not all repairs can be performed while you wait. We will always do our best to work with your schedule to ensure the quickest turn-around time possible. In any instance, the cut-off time for guaranteed same day service is 3pm. Any repairs brought in after 3pm will be ready by noon the following business day.

    No appointments are needed if you are only dropping off your equipment.

    All reservations for service at our location need to be scheduled through Apple. Clicking the button below will take you Apple's website where you can schedule your reservation with us.

    Reserve an Appointment
  • Send-In Service

    Mac Hardware Repairs & Upgrades / iPhone Repair & Service /
    iPad Service / AppleCare Warranty Service

    Unfortunately, there isn't an Apple Store in every city. But no worries, we've got you covered. You can send your Mac, iPhone, or iPad in from anywhere in the United States. What's best is that there are no upfront fees. Simply, decide whether you would like to use your own box and postage, or whether you'd prefer we send a shipping label to you.

    Once we recieve your device/s, we will run a full diagnostic and consult with you before any repairs or upgrades are performed. Should you decline necessary repairs or upgrades, you will only be charged $50 for the diagnostic services and we'll ship your device/s back to you.

    Send in a Repair
  • Onsite Apple Sevice

    Apple Server / Network Troubleshooting /
    File Sharing & Backups / Printer Setup / Consulting

    Whether at home or office, some issues simply require our physical presence at your location. We offer onsite Apple tech support for server administration, configuration and troublshooting. We also assist with network configuration and troubleshooting, file sharing, printer setup, etc. We charge a $50 service fee plus a minimum of 1 hour billed at $100 an hour. Time after one hour is billed in 15 minute increments.

    Unless requested by Apple, we do not perform Apple hardware diagnostics, Apple hardware repair or upgrades onsite. Under some circumstances, we may be able to arrange the pick up and delivery of Apple hardware from your location. Appropriate service charges will apply

    To schedule an onsite visit please use our online contact form, or give us a call.

    Request Onsite Service

Mac Repair and Upgrades

OUT-OF-WARRANTY & APPLECARE SERVICE

 

As an Apple Authorized Service Provider, our technicians are trained by the people who know your Mac better than anyone...Apple! Having access to all of Apple's tools, diagnostics, and service parts greatly improve our ability to get your Mac diagnosed and repaired accurately the first time. Our knowledgable and experienced technicians are all Apple Certified and look forward to working with you and your Mac.

  • Mac Repair & Upgrade

    Some times it's just cheaper to keep 'er.

    Our highly trained staff have the experience to diagnose and fix your Mac correctly the first time. Our Apple Certified Technicians pull from many years of hands on experience and training with every Mac that comes through the door of our shop. You can rest assured, you'll recieve the same level of quality and experience you'd get from the Apple Store.

    More Info
  • Mac Software Support

    ACSP / ACTC / ACMT Certified

    Incompatable, poorly written, or corrupted software can lead to many problems such as; slow performance, an inability to log in and even random shut downs, crashes and hangs.

    At the end of the day, if all hardware diagnostics tests have passed and your Mac still isn't running well, we'll troubleshoot your Mac's software.

    OS UPGRADES / BOOTCAMP INSTALLATION / DATA RECOVERY / BACK UP SOLUTIONS

    TRAINING / FILE & PRINT SHARING / ADWARE AND MALWARE REMOVAL

    Tech Support Pricing

iPhone & iPad Service

When accidents happen, we're here to help.

 

Other World Technology is also an Apple Authorized Service Provider for iPhone and iPad. We are authorized by Apple to provide repairs or replacements for most iPhone and iPad models. If your device is covered under Apple's One Year Limited Warranty or an AppleCare+ protection plan, you may be eligible to get your repair for free or at a reduced cost.

  • iPhone Repair & Service

    Apple Certified iOS Technician

    Although we are an Apple Authorized Service Provider and authorized to perform iPhone screen and battery replacements, we don't have the necassary tools, fixtures and parts to provide these repairs in accordance with Apple protocol. Until we can be in compliance, Other World Technology is unable to provide these types of services. We will update this website once that occurs.

    More Info
  • iPad Services

    Apple Certified iOS Technician

    Apple’s One Year Limited Warranty for iPad doesn’t cover accidental, cosmetic, liquid damage, or damage due to unauthorized modifications. Your One Year Limited Warranty only covers your iPad and Apple accessories against defects in materials and workmanship.

    When you bring your iPad to us, we'll run diagnostics and physically examine it to confirm whether or not it’s eligible for service. We will repair or replace your iPad in compliance with Apple's service strategy.

    More Info

AppleCare Products

Protect your Investment.

 

Data Recovery Services

 

HDD | SSD | Fusion Drive

All too many times we've seen it. A customer brings a computer in that is constantly locking up and getting the spinning gears. Those are usually the lucky ones. Many come in with computers that aren't even able start up into the users computer account. Without a healthy backup in place, if the data on your hard drive becomes corrupt, or if the drive fails mechanically, your data could be lost forever. We are here to help!

  • In-House Data Recovery

    In-House

    If your hard drive is begining to fail, your chances of recovery are best when you get it to a professional sooner than later. The longer you wait, the more difficult and expensive it becomes to recover your data. We have advanced tools and software that can repair file system corruption and recover files from failing hard drives. We charge a flat rate of $275 for data recovery services only when we are successful at recovering your data.

  • Advanced Data Recovery

    Drive Savers

    When all other attempts to recover your data in-house have been exhausted, we can outsource your recovery to Drive Savers. Not only do they have a proven track record of success with recovering data, they also align nicely with our core values of honesty and integrity. Tradiational hard drives, solid state hard drives, Fusion Drives are all just a walk in the park with these guys. Mention our affiliate code and Drive Savers will take 10% off the cost of your data recovery services.
    Click the link below to be taken to Drive Savers secure website.

    GoTo Drive Savers

Pricing

 

Pricing for our most popular Apple repairs can be found here. Sort by category and then find your device by clicking on the image. If you're needing a price for a repair not listed on our website, give us a call at (816) 214-5550, or toll free ((855) 614-5550.

Who we are

About us

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Local - (816) 214-5550
Toll Free - (855) 614-5550
Hours: Mon-Fri: 8am-6pm
Sat: 10am-2pm
Sun: Closed
If you'd like to contact us,
click the envelope.
2421 Burlington Street
North Kansas City, MO 64116
Hours: Mon-Fri: 8am-6pm
Sat: 10am-2pm
Sun: Closed
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